What happens if I don’t have enough balance during a call?+
If your wallet balance is low, you’ll receive a low balance warning during the call. The call will automatically end if balance runs out.
Is there GST on recharge?+
Yes, a GST charge is applied as per government norms and will be shown during checkout.
How can I add money to my wallet?+
You can recharge your wallet securely using UPI, Credit/Debit Cards, or Net Banking from the “Wallet” section in the app.
Are consultations recorded?+
For privacy reasons, we do not record chat, audio, or video consultations unless required for dispute resolution.
What types of consultations are available?+
We offer Chat, Voice, and Video consultations. You can choose your preferred mode before booking.
How can I book a consultation with an astrologer?+
You can browse through our list of verified astrologers, select one based on ratings or expertise, and click for chat, voice, or video consultation.
How can I contact you for delivery issues?+
You can reach us via email at jyotishvanii24@gmail.com
or through our Contact Us page for any shipping-related concerns.
