Questions people ask
About consultations, the wallet, payments and delivery.
What happens if I don’t have enough balance during a call?
If your wallet balance is low, you’ll receive a low balance warning during the call. The call will automatically end if balance runs out.
Is there GST on recharge?
Yes, a GST charge is applied as per government norms and will be shown during checkout.
How can I add money to my wallet?
You can recharge your wallet securely using UPI, Credit/Debit Cards, or Net Banking from the “Wallet” section in the app.
Are consultations recorded?
For privacy reasons, we do not record chat, audio, or video consultations unless required for dispute resolution.
What types of consultations are available?
We offer Chat, Voice, and Video consultations. You can choose your preferred mode before booking.
How can I book a consultation with an astrologer?
You can browse through our list of verified astrologers, select one based on ratings or expertise, and click for chat, voice, or video consultation.
How can I contact you for delivery issues?
You can reach us via email at jyotishvanii24@gmail.com
or through our Contact Us page for any shipping-related concerns.
Didn’t find it? Write to us.